Frequently Asked Questions

Everything you need to know about Marketsz and our services.

How does Marketsz work?
Marketsz provides international shoppers with a US shipping address you can use when placing orders with US online stores. The store ships your purchases to Marketsz, we ship it to you, and you save BIG on international shipping costs.
Why is my login information not working?
Make sure your Caps Lock button is not on and your browser is updated. If you still can't log in, use the "Forgot email, suite number, or password" option on the Sign In page.
How can I estimate international shipping costs?
Ask the merchant for the weight and dimensions of your package. Enter those details in our shipping rate calculator to get an estimate before purchasing.
Can Marketsz ship my products?

We can ship almost any item, including clothing, cosmetics, toys, cell phones, laptops, and more.

Items we cannot ship are restricted by the US government or prohibited in your country. For example, anything requiring an export license or license exception.

Please review our Restricted/Prohibited Item List.

To have us review an item, send:

  • Link to the item
  • Shipping address
  • Weight and dimensions